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Leadership Foundations:
Meet The Speakers

Amy Balog

Amy Balog

Amy Balog is the founder of ConnextionPoint Services LLC, a leadership consulting and coaching firm with a mission to innovate leadership and engagement acumen at all levels of the company by transforming thinking and language around building impact stories, aligning goals, and focusing on results for profitable growth.

Amy is a organizational and leadership consultant, coach, speaker, and writer. Before launching ConnextionPoint, Amy spent seventeen years working in the IT and the management consulting industry selling complex project services and providing delivery oversight.

Working for Fortune 500 global service companies and for industry leading consulting practices, Amy worked with CEOs to front line managers.  From this work, Amy captured case studies on specific leadership and organizational issues about what Amy call’s “soft issues attached to hard consequences.”More

Through dissecting a decade of case studies and analyzing the complexities growth leaders face in delivering results, Amy designed a comprehensive leadership platform that serves as a coaching framework for executives, departmental leadership, and single contributors.

Amy works with individuals and teams providing leadership coaching and assessments. Amy writes a regular blog on leadership and growth sustainability issues. She is currently authoring two books, the Four Part Leader and The Art of Humble Leadershiphaving the Courage of the Lion and Heart of Lamb.

Terry Trout

Terry Trout

Terry S. Trout brings more than 25 years of leadership experience to her role as vice president of customer experience for Cbeyond where she champions the customer experience strategically across the organization aligning cross-departmental initiatives to ensure the highest level of customer satisfaction. Through motivation, metrics and mechanics, these initiatives have resulted in a 99-percent monthly customer retention rate and a customer referral rate of greater than 30-percent.More

Previously, Ms. Trout was responsible for customer care, service delivery, technical support, collections and operations training. Ms. Trout led the development of CbeyondOnline™, an online account management tool that simplifies bill payment and gives customers complete control of their account. She also launched Cbeyond's community service program enabling Cbeyond employees to give back to the communities where they work and live.

Prior to joining Cbeyond, Ms. Trout was vice president of marketing communications for Intermedia Communications, an integrated communications provider. Previously, she was vice president of East Coast operations and corporate marketing for Marcone Appliance Parts Center, the nation's fastest-growing distributor of repair parts. In this role, Ms. Trout helped lead the company's start-up, acquisition and restructuring initiatives.

Ms. Trout is actively involved in a variety of leadership and mentoring activities. She founded Cbeyond's Women's Network, an organization designed to foster professional development for Cbeyond women through a variety of educational sessions and networking events. She hold board positions at The Sullivan Center and with WIT – Women in Technology. Additionally, Ms. Trout is a mentor for WEDA (Women's Economic Development Association), and an active associate of the Marist School Communications Committee and her parish, Holy Spirit Catholic Church's, Liturgy Committee.

Ms. Trout was chosen as one of Atlanta Women Magazine's Top 25 Power Women to Watch in 2006, which recognized her contribution to community and leadership activities. She was also a finalist in the Women in Technology (WIT) Woman of the Year award in 2006, and won the award in 2007.

Ms. Trout has a bachelor's degree from Quincy University in Quincy, Illinois, and an MBA from Southern Illinois University.

Ann W. Cramer

Ann W. Cramer

Ann Wilson Cramer, a native of Jacksonville, Florida, graduated from Salem College in Winston-Salem, North Carolina with a degree in mathematics and serves on its board.  She is with IBM Corporation as its Director for IBM Corporate Citizenship and Corporate Affairs for the Americas.  Ann and her husband, Jeff, their two children, Megan and Wil, are all active at St. Luke's Episcopal Church, where Ann has served as Senior Warden of the Vestry. Ann started with IBM as a Systems Engineer in Jacksonville. After being "retired" from IBM for ten years, Ann returned to IBM in External Programs, now Corporate Citizenship and Corporate Affairs.  More

Ann’s commitment to and involvement with children and youth has been a lifelong journey. Her current job with IBM allows her to continue her work with the improvement of conditions for families, because of IBM’s historic involvement with and investment in local communities.

 IBM is committed to K-12 education, job training and employment, community and family services, literacy programs and support for the disabled and disadvantaged through its people and technology.  IBM employees are considered its strongest philanthropic asset in its approach to improve the communities in which they live and work. IBM’s primary emphasis is focused on education reform, especially related to the powerful use of solutions including services, software and technology as tools for learning.

In support of IBM’s primary focus areas, Ann currently serves as chair of the Georgia Partnership for Excellence in Education (GPEE), and past chair of Communities in Schools-Georgia, and the Georgia Chamber’s Education Committee, Voices for Georgia’s Children, and is on the Executive Committee for the US Chamber’s Institute for Competitive Workforce, the Conference Board’s Business and Education Council, Metro Atlanta Chamber Education Committee and Project GRAD Board.   She serves on several non-profit organization boards including Carter Center Board of Councilors (chair -2011); the Woodruff Arts Center,  the Alliance Theatre Company, Georgia Shakespeare Festival, the Georgia Center for NonProfits, Public Broadcasting Atlanta (PBA), the Atlanta Symphony Orchestra,  the Georgia Chapter of the International Women's Forum and the Hands-on-Atlanta Advisory Board.

Likewise, Ann chairs the Council on Foundations Public Policy Committee and serves on its executive committee and  board, and she has represented IBM on the United Way of America’s National Corporate Leaders Council, the Center for Corporate Citizenship Advisory Board at Boston College, the US Chamber’s Business Civic Leadership Center (BCLC),  the Independent Sector’s Membership Committee and the Southeastern Council on Foundations Communications Committee.

In support of children, youth and education, Ann most recently chaired the Workforce Development Task Force for the Governor’s Commission for a New Georgia. Ann has chaired the Governor’s Child Protective Services Task Force, served as Chairman of the Governor's Commission on Children and Youth and co-chaired the Governor's Welfare Reform Task Force, the Governor's Policy Council for Children and Families and the Grady Foundation, the Governor's Action Council for Safe Kids and led a team developing Voices for Georgia’s Children. 

In 2009, Ann was the first to receive the “Essence of Atlanta” Award at the 41st Anniversary of Outstanding Atlanta.  She was recently named by Atlanta Woman Magazine as the Power Woman of the Year,”25 Atlantans to Watch,” inducted into the Business Hall of Fame and awarded Georgia’s 1st  Visionary Leadership Award,  Leadership Atlanta’s Legacy of Leadership Award, the Lexus Leader of the Arts, the Shining Star recognition from the Atlanta Women’s Foundation, the first Narrowing the Digital Divide Award, the Andrew Young  Public Policy and Faith award, Leading Ladies and Women Making the Mark distinctions, the Georgia Council for Economic Education’s prestigious VanLandingham Award, the Urban League’s 2000 Distinguished Community Service Award, the LifeTime Achievement in the Arts, Outstanding Achievement in Child Advocacy and she has received the 1988 11-Alive Community Service Award, the 1983 Georgia Volunteer of the Year, the Atlanta Journal-Constitution Public Service Award; 1991 Alumnae Leadership Award for Salem College, and the 1990 DECA Award, one of ten outstanding business women in Atlanta.

Ann is past chair of the United Way of Metro-Atlanta, Research Atlanta, the Arts and Business Council; the WorldClass Schools Foundation; past president of the Junior League of Atlanta, Inc. and was selected by the YWCA for its first Outstanding Women of Achievement Recognition in 1984.  She has participated in Leadership Atlanta, Leadership Georgia and the Regional Leadership Institute, is a member of Outstanding Atlanta, and chaired Leadership Atlanta's 25th Anniversary Celebration.   Also, she chaired the Volunteer Task Force for the Atlanta Committee for the Olympic Games (ACOG), was appointed the public member and has served as the Chairman of the Board of Registration for Professional Engineers and Land Surveyors.

Mary Ford

Mary Ford

Mary Ford is responsible for leading Cbeyond's learning and development program (Cbeyond University), community affairs, and internal communications. In 2008 Ms. Ford created Cbeyond University, which is a recruiting, on-boarding, and training organization that encompasses all sales and operations training as well as management and leadership development programs. The program has received national recognition receiving the American Society for Training and Development Best Award in 2009 and was named Training Magazine's Top 125 for 2010. She also leads Cbeyond Community Connections, an employee-focused community involvement program that enables employees to become community leaders through volunteer service, professional networking and career development opportunities.

In her previous role as vice president of marketing, Ford oversaw corporate communications, public relations, and sales operations for Cbeyond. Since joining the company in 2000, Ford has been instrumental in the strategic development of Cbeyond's BeyondVoice service offering. She has also defined the company's sales operation program, which has generated significant year-over-year customer growth. Prior to joining Cbeyond, Ms. Ford held a senior management position in the Mass Markets Division of MCI WorldCom. In this role, she managed product development for the company's local phone service offering and the Specialty Brands suite of products, including 1-800-COLLECT, and online sales and service. She began her career as a senior consultant for Andersen Consulting.

Ms. Ford is a board member for Dress for Success Atlanta, where she has served as secretary, vice president and is currently serving as president. She is an active member of the Technology Association of Georgia, where she has served as a board member for the Marketing Society. Ms. Ford is a member of Women in Technology where she serves as a mentor in their leadership development programs. She is a founding member of the Cbeyond Women's Network, an organization designed to foster professional development for Cbeyond women through a variety of educational sessions and networking events. She is an active member of the Holy Spirit Catholic Church, where she serves as a lector. In 2008 Ms. Ford was named one of the Top 25 Professional Women to Watch by Atlanta Woman magazine. She is also a member of the American Society for Training and Development and the Public Relations Society of America. Additionally, Ms. Ford is an active member in the Atlanta running community and she has completed 13 marathons and numerous other races. Sailing is also a hobby she frequently enjoys. She holds a Bachelor of Arts degree in Economics from the University of Virginia and a Master of Arts degree in Telecommunications from George Washington University.More


 

Susan Hitchcock

Susan Hitchcock

Susan Hitchcock joined the Turknett Leadership Group in 1992.  In addition to her client services role, she was named executive director of Turknett’s women’s initiatives in 2003 and created the Women in Leadership Seminar Series now in its 9th season.  Susan is also involved in research, writing, and speaking on the subject of women’s advancement and contributions.More

Before joining Turknett, Susan completed a distinguished career with BellSouth Corporation  (now AT&T) where she held a variety of leadership positions of increasing responsibility.  Her career spanned a broad range of line and staff functions including network operations, strategic planning, human factors, management assessment, technical training and executive support. 

At the executive level, Susan specialized in internal and external communications.  Working with the Network Executive Vice President and serving as a liaison for BellSouth International, she participated in over a hundred local, national and international forums focusing on the future of broadband technology.  Susan also directed support services for over 35,000 Network employees across a nine state region.  These services included succession planning and leadership development. 

A native of Franklin, Kentucky, Susan graduated with honor from Agnes Scott College in Decatur, GA with a B.A. in Psychology.  She also completed the Executive Development Program at Boston University’s Leadership Institute.  As a community volunteer, Susan has served as an adult literacy tutor, a teen mentor, a help line counselor, a fundraiser, and a member of the Governor’s Committee on Post-Secondary Education. Supporting women’s leadership, Susan has served on the following boards: Atlanta Women’s Network (AWN), Georgia Executive Women’s Network (GEWN), Board of Director’s Network (BDN), and Possible Woman Foundation International (PWFI).  Within these organizations, she has served on executive, scholarship and fundraising committees.  In 2007, Susan was named as a Charter Board Member for the Georgia Women’s Institute and in 2008, joined the board for Literacy Volunteers of Atlanta.  In March, 2009, she was elected vice president of the Atlanta chapter of CEO Netweavers, a national organization founded on the principles of servant leadership. Most recently, Susan was elected to the Agnes Scott Alumnae Board as well as the steering committee of the Literacy Alliance of Metro Atlanta.  She’s also a member of the Global Ethical Leadership Foundation under the direction of Dr. Betty Siegel.  

A special passion of Susan’s is her “SHEroes” project - a resource dedicated to female leaders.  She has interviewed over 60 women  - inspirational role models in fields from A to Z – and has recorded their life and career stories along with their leadership insights.  Some of these profiles are available at www.turknett.com/sectionR/women.html.  Susan’s other passion is being “Xanna” to four spirited grandchildren, 3 girls and a boy. 

Shelley Hammell

Shelley Hammell

Shelley Hammell, accomplished Executive Coach, seasoned speaker, skilled workshop facilitator and President of Sage Alliance, Inc. is a recognized expert in leadership performance and team optimization. Her extensive work as an executive coach and team facilitator with high-potential leaders enables her to leverage proven strategies that work. Combined with over 20 years of practical business experience in sales and marketing and leading global teams, Shelley knows what it takes to grow your top talent and deliver measurable results.

Lynn Anderson

Lynn Anderson is committed to helping busy professional woman align their passions to their life purpose through Energy Leadership, creating their life of abundance.  She is passionate about helping woman take positive control of their life by delivering high value content and information, advanced coaching tools to support the process, and giving women the power to not only expand their communications and interpersonal skills but to make conscious choices.  As a result, Lynn is creating a powerful momentum of change that will ultimately make a significant impact on the lives of millions of working woman warriors worldwide.More

As a Certified Professional Coach, Energy Leadership Development Expert, Energy Leadership Index Master Practitioner, Public Speaker, Radio Show Host (www.blogtalkradio.com/womenwarriors) , Author, Workshop Facilitator, and recognized Executive Leader, Lynn Anderson is widely regarded as an expert in the field of Leadership Development, Life Mastery, Team Building, and 21st Century Adult Learning Theory.  Her most recent book, “Woman Warrior: Twelve Tips & Sips for Unleashing the Woman Warrior Within You,” is set to be released in late Fall 2010.  She has been awarded numerous leadership awards to include, “1999 Ernst & Young Rosemarie Meschi Award Finalist”, “2006 Capgemini South Vice President of the Year”, and “2009 Women In Technology (WIT) Woman of the Year Honoree”.  Lynn has over 25 years in military, government, corporate, consulting and now entrepreneur experience.

Lynn has had the fortune of serving in our armed forces, first as an Air Force Academy Graduate then as an officer in the Air Force serving during the first Desert Storm.  She understands the energy and commitment a leader strives for to energize her troops and team members.  Working in the corporate business world as well as fast paced consulting environment with companies such as Southern Company Services, Ernst & Young, and Capgemini, Lynn has seen the effects that energetic leadership can make on a business and individual. 

She also has excelled in connecting with the community through providing workshops, speaking at Networking events, and bringing her gifts to all levels of business and personal development.  Getting to know Lynn, you will discover she has a unique ability to help her clients tap into their inner purpose and passion, and connect with outer goals and tasks to bring about extraordinary and sustainable results.  She uses a process called Core Energy CoachingTM a process that is uniquely deep, transformational, and has been produced from over twenty years of research and development in the fields of Science of Human Potential and Consciousness.  As an Accredited Energy Leadership Development Coach she also excels at coaching and training with the advanced skills of Energy LeadershipTM

When looking for a Coach and/or Speaker and Trainer who specializes in Change, Communication, and Leadership, look for one that inspires others to Step Up, Take the Lead, and Direct Their Life! Look no further than Lynn Anderson. She always delivers a dynamic and energetic "heartfelt" Coaching Session and Speaking Presentation that will change the way you experience Leadership, Communication, and Life forever.

Lynn lives in the Atlanta, Georgia area with her husband, Jeff. She has three amazing children, a wonderful son-in-law, and an energetic granddaughter.  Besides supporting others and their teams with their life aspirations, she enjoys spending time with her family, reading, playing tennis and learning to play golf.

Lynn’s Life Purpose: “I, Lynn Anderson, hear, see, feel and know that the purpose of my life is to be a fun and energetic soul to enjoy learning, growing, and being with others right now and to love and empower myself and others.”   

Her vision includes helping as many busy professionals become empowered to take control of their life both professionally and personally, unleashing the positive energy within them to live their life of abundance.

Chuck Allen

Chuck Allen is Director of Internal Communications for SunTrust Banks, Inc.  In this role, Mr. Allen is responsible for managing internal communications and communications services for the company.  He is based in Atlanta.

Mr. Allen joined SunTrust as a leadership and management training consultant in 2004.  A veteran of the training and development field, he previously was head of Professional Development for Fidelity Information Services.  In prior roles, Mr. Allen was Manager of Instructional Design for EXPO Design Centers, building and leading a team that developed all non-technology training for the company.
 
Mr. Allen began his career with The Home Depot, Inc. and served in a variety of learning and consulting positions, including Regional Business Trainer, Management Training Specialist, and Professional Development Manager. He worked his way up from his first job at Home Depot as a part-time parking lot attendant.
 
Mr. Allen earned a Bachelor of Science degree in English from Towson University. He is a U.S.  Marine and is a member of the Communications Leadership Exchange and the International Association of Business Communicators.
 

February 1, 2012

Applications Due

March 1, 2012

Program Orientation, Vision & Goal Setting (8:30am - 4:00pm)

March 14, 2012

Management vs. Leadership (7:30am - 10:30am)

April 11, 2012

Negotiating (7:30am - 10:30am)

May 9, 2012

Managing Conflict (7:30am - 10:30am)

June 13, 2012

Networking: Building Social Capital (7:30am - 10:30am)

July 11, 2012

Program Graduation (6:00pm - 9:00pm)

July 11, 2012

Applications Due

August 8, 2012

Program Orientation, Vision & Goal Setting (8:30am - 4:00pm)

August 29, 2012

Management vs. Leadership (7:30am - 10:30am)

September 19, 2012

Negotiating (7:30am - 10:30am)

October 17, 2012

Managing Conflict (7:30am - 10:30am)

November 14, 2012

Networking: Building Social Capital (7:30am - 10:30am)

December 5, 2012

Program Graduation (6:00pm - 9:00pm)

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